The Community Awareness Code aims to make sure that sites communicate with their local communities. This gives information to help to answer questions and respond to concerns about safety, health and the environment.

Dow Corning have set up several initiatives to help improve an understanding of their work and respond to community concerns.

Neighbourhood evenings give visitors an opportunity to tour the site, ask questions and see how processes are designed, operated and maintained.

A feephone helpline, in conjunction with neighbouring companies, allows local people to raise any complaints.

The Community Advisory Panel gives an opportunity for representatives from the local community to meet with Dow Corning personnel.

There are strong school links. These have resulted in the production and distribution of educational resources, involvement in science week activities, career guidance and mock interviews.

Sponsorship and donations have been made to assist in projects including providing books for a local primary school and supporting the work of the National Museum of Wales.